Last Updated: June 8, 2025

Forging a Legacy in Metal Artistry

Founded on August 8, 2022, Wollfo emerged from a simple, powerful idea: that exceptional metal wall art should be accessible, durable, and capable of transforming any space it inhabits. We are more than a retailer; we are curators of ambiance, dedicated to bridging the gap between artisan craftsmanship and contemporary American homes.

Our journey began in Shenzhen, China, a global epicenter of innovation and precision manufacturing. By establishing our integrated Warehouse & Office at Room 0512, 5th Floor, Zhenqian Mansion, Gongye Road, Longhua Street, Longhua District, we positioned ourselves at the heart of a world-class supply chain. This strategic decision was fundamental to our mission. It allows us to oversee every step of the process—from initial design and meticulous fabrication to final packaging and dispatch—ensuring unwavering quality control that is rare in the direct-to-consumer market.

Our Operational Philosophy: Direct, Transparent, Efficient

Wollfo operates on a streamlined direct-to-customer model. We ship every piece of premium metal art directly from our Shenzhen warehouse to your door in the USA. This approach eliminates unnecessary intermediaries, reducing costs without compromising on quality. It also allows us to build a transparent and responsive relationship with our customers.

Our operational heartbeat is synchronized with your time. With an order cut-off of 5:00 PM Central Standard Time (Chicago, GMT-06:00) and a swift 1-2 business day handling period, we ensure prompt processing. Coupled with a reliable 7-12 business day transit time, we deliver a total estimated arrival of 8-14 business days nationwide, bringing global artistry to your local space with efficiency and care.

The Wollfo Commitment: Quality and Customer Confidence

We believe in the lasting impact of our products, which is why every piece is crafted to the highest standards and sold in new condition only. Our confidence in the quality of our metal wall art is backed by a robust, customer-centric promise:

• A 30-Day Satisfaction Guarantee: We accept returns for both defective items and for any reason if your purchase doesn’t meet your expectations.
• Hassle-Free Processes: All returns or exchanges are easily initiated by contacting our support team for pre-approval, with no restocking fees.
• Swift Redress: Refunds are processed within 5 business days of receiving your approved return.
• Fair and Clear Policies: We offer free shipping to the USA and a transparent policy where customers are responsible for return shipping costs only if the item is non-defective and undamaged.

Our Promise to You

From our founding, our vision has been clear: to provide not just metal decor, but a confident and satisfying purchasing experience. We empower you to redefine your walls with pieces that tell a story of modern craftsmanship, supported by a team dedicated to your complete satisfaction.

We invite you to explore our collection and discover the piece that will define your space.

Sincerely,
The Wollfo Team

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Contact Us:
Have questions? Our dedicated team is here to help.

Email: support@wollfo.com
Phone: +86 755 2718 9888
Warehouse & Office: Room 0512, 5th Floor, Zhenqian Mansion, Gongye Road, Longhua Street, Longhua District, Shenzhen City, Guangdong Province, China 518110.

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM Central Standard Time (CST, GMT-06:00, Chicago Time).