Get in Touch with Our Team

We believe great customer service is the foundation of a great experience. Whether you have a question about our metal wall art, need assistance with an order, or want to provide feedback, our dedicated team at Wollfo is here to help. Please don't hesitate to reach out through any of the channels below.

Customer Support Contact Information

Email: support@wollfo.com
For order inquiries, return requests, and general questions. We strive to respond within 24 business hours.

Phone: +86 755 2718 9888
For immediate assistance during our business hours.

Live Chat:
Available via the chat app on our store during business hours.
For instant answers to quick questions about products, orders, or policies.

Warehouse & Office Address: Room 0512, 5th Floor, Zhenqian Mansion, Gongye Road, Longhua Street, Longhua District, Shenzhen City, Guangdong Province, China 518110.
This is our operational headquarters where all orders are processed and shipped.

Customer Support Hours

Our customer service team is available to assist you during the following hours (all times in Central Standard Time, Chicago):

Monday – Friday: 9:00 AM – 5:00 PM (CST, GMT-06:00)
Live chat, phone, and email support are available during these hours. We are closed on weekends and major international holidays.